11:54 AM
Well done, the only 1 out of 2 Superstar Award Winner!His name is none other than Mr Chua Aik Ngwen, and this is the complaint I have sent in full through SBS Transit website:
I want to complain about the poor attitude of a Toa Payoh Route Group Master, by the name of Chua Aik Ngwen. I saw his photo at the advertisement on the bus which showed about him being 1 of the only 2 Superstar award winners. However, this has contradicted with his actual attitude towards customers or members of the public. Whenever I want to ask for the next departure time for a "special" bus (For eg: The Nokia WiFi bus on Service 88 or 143), he would just questioned me a lot of questions, and in the end, he just told me off and ask me to just take the next bus instead, regardless of whether that bus is the Nokia WiFi bus. It is not only 1 time that he did this to me, but quite a number of times. I seriously hope that disciplinary action will take against him and I really hope not to see any other route group master who has the same poor attitude as him, needless to say that he was once a Superstar award winner. They should be the one who lead by example to the bus captains, not to anyhow scold people and tell people off.
Haha... KP has sent in 1, I have sent in 1, Ben has sent in 2... Help to spread the love around... Even 2 of his Service 143 BCs have complained to the head of BR (Braddell) in SBS Transit HQ @ Braddell.. Please more bus fans to go write in and shoot him as well... He seriously don't deserve the Superstar award winner... Haha...
Labels: buses
Victor Lim